Return and Refund

Returns

• We accept returns only in case of damaged, defective, or incorrect items.
• Customers must report the issue within 48 hours of delivery by emailing us at tresclothingc@gmail.com with clear photos or videos of the product.
• The product must be unused, unworn, and in its original packaging for return eligibility.
• Once the return is approved, we will provide further instructions on how to send the item back.

Refunds

• Refunds are issued only if a replacement is not available for a damaged or incorrect product.
• Once the returned item is received and inspected, we will process the refund within 5-7 business days.
• Refunds will be credited to the original payment method used at the time of purchase.

Non-Returnable Items

• We do not accept returns or refunds for reasons such as:
  • Change of mind
  • Wrong size or color selection by the customer
  • Used or worn products
• Sale items, bikinis, and intimate wear are non-returnable and non-refundable.

Exchange Policy

• We do not offer exchanges. If you receive a damaged or incorrect item, a replacement will be provided.

Cancellation Policy

• Orders cannot be canceled once they are processed and shipped.

For any further queries, feel free to reach out to us:
📍 Address: BQ-16, Shalimar Bagh, 1st Floor, New Delhi - 110088
📞 Phone: 9873987968
📧 Email: tresclothingc@gmail.com